IT Change Control Manager

The Change Control Manager ensures the integrity of the Rollins IT environment by providing a Change Control framework to be used across all Rollins IT groups. They are responsible for the maintenance of the Change Control module in ServiceNow and the Change Control Process that falls under SOX compliance.  This role reports on the effectiveness of change by defining metrics and reporting on a group’s performance to the Change Advisory Board.  The Change Control Manager also collaborates with leadership and project managers across all business groups and brands providing guidance for IT changes for major business initiatives.