Solutions Engineer

SUMMARY

The Solutions Engineer will be the primary technical resource for the sales teams and the sales resource for the operations teams. The Solutions Engineer will determine customer requirements during the evaluation stage of the sales process and will provide technical solutions.  Focused on our Federal Business segment, this role will answer both business and technical questions from customers while demonstrating the benefits of products and services. This role is the direct interface with internal teams in order to assemble and present technical, contractual, and service order information to our customers.

RESPONSIBILITIES, other duties may be assigned

• Design complex hosting solutions and corresponding services, working with sales personnel in response to customer needs with minimal supervision.
• Present advanced technical concepts in a clear manner to customers through demonstrations, technical review, and design/proposal presentations.
• Effectively communicate requirements to technical and non-technical audiences.
• Collaborate with operational staff as it relates to initiatives that affect the Solutions Engineering Team.
• Respond to functional and technical elements of RFPs

BASIC QUALIFICATIONS

• Bachelor’s degree or equivalent professional experience
• Four or more years of experience in Sales/Solutions Engineering, preferably focused on colocation services and custom designed solutions or applicable customer facing experience
• Two or more years of experience working in data center infrastructure (space, power, connectivity) or equivalent experience
• Two or more years experience with designing solutions for the Federal Government
• Good understanding of Federal Networking requirements and the secure networks often required

PREFERRED QUALIFICATIONS:

• Three or more years of experience with Federal, Enterprise and/or Hyperscale colocation design to include space, power, cooling and networking.
• 3rd party Colocation design within the Intel space to help achieve up to Top Secret accreditation within their solution.

KNOWLEDGE, SKILLS & ABILITIES:

• Strong desire and self-motivated to learn and expand knowledge of technical and interpersonal skills.
• Understands the nuances of selling and contracting in the Federal Government
• Able to demonstrate strong analytical capabilities and technical knowledge by providing innovative yet supportable solutions.
• Excellent written and presentation communication skills with the capacity to articulate complex technical topics to varying customer audiences (administrators to executives).
• Ability to work independently and as part of a team.
• Ability to work under pressure with tight deadlines. Ability to work on multiple projects simultaneously.

TOTAL REWARDS

• This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.
• This position is Bonus eligible.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action.  We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings.  We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.  We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.