Sr. Director, Node/Warehouse Management- (Technology)

Website Macy's Macy's



Macy’s is proudly America’s Department Store. For more than 160 years, Macy’s has served generations at every stage of their lives. Customers come to us for fashion, value and celebration. Now is an exciting time to join Macy’s, Inc. The face of retail is changing, and change requires innovation.

Macy’s Tech provides modern tools, platforms, and services to all parts of the business. Our team supports millions of customers in connected commerce across the technology hub at Macy’s Join our team to help shape the future of e-commerce and set the pace in retail technology. Whether focused on store technology, supply chain tech, application security, merchandising systems, or the mobile app – you’ll have opportunities to grow your career while finding meaningful ways to make a difference.

Position Overview:

At Macy’s, we’re moving fast—we’re at top speed to become America’s premiere retailer.  Macy’s Technology strives to set the pace by providing seamless and compelling shopping experiences for our Macy’s and Bloomingdale’s customers. Macy’s Technology is creating innovative technology solutions to support these experiences and define the future of retailing.

The Senior Director-Node/Warehouse Management, reports to the Vice President of Supply Chain and Merchandising Technology and is responsible for providing strategic technology leadership.  This position is responsible for collaborating with business partners within Macy’s Technology, Macy’s Product Organization, Macy’s Strategy & Analytics and various other teams to create/socialize/get buy-in on the strategic vision for these areas. The position will drive the implementation for an industry Warehouse Management Systems (WMS) SaaS solution while developing the modernization strategy and plan for the existing WMS solutions in existing fulfillment facilities and processes. The senior leader will bring the big picture thinking to transform Macys’ Warehousing and Distribution capabilities and would encompass, WMS, Warehouse Control Systems (WCS). A strategic leader who has ability to think big picture while the aptitude of diving deep into the technical details if need be. The successful candidate would have demonstrated deep domain knowledge and stayed in including staying abreast with industry and competitive trends.

Essential Functions:

Works with Macy’s business partners to identify opportunities to improve sales, margin or profit through technology-based solutions.
Provide superior and integrated technological leadership to the business organizations to ensure the applications and systems meet business goals.
Stay abreast of emerging trends in retail industry, technology and software development practices, in order to develop appropriate solutions.
Integrate purchased applications, as well as design and develop software that can meet the ongoing needs of the business.
Monitor progress of multiple major projects and tasks; redistribute resources where appropriate.
Manage current applications and development initiatives to focus on usability, reliability, stability, and quality.
Deliver major projects on time and on budget.
Revise system development plans as necessitated by rapidly changing business needs and requirements.
Maintain partnerships within Macy’s Business and Tech to coordinate projects, interface system opportunities and leverage common re-usable services and middleware connectivity.
Plan and manage expense and capital budgets.
Ensure that the organizational structure is efficiently planned and competently staffed.
Develop staff by providing feedback, conducting performance evaluations, supporting career and development plans, as well as coaching and mentoring. Ensure that specific, measurable work goals are established and monitored for all members of the business unit.
Consistently demonstrates regular, dependable attendance and punctuality.

Qualifications and Competencies:

We encourage candidates with either a bachelor’s degree or equivalent work experience in a related field to apply.
15+ years of experience in software engineering, engineering management, and delivering large-scale transformation initiatives in retail required.
Executive leadership experience in managing multiple and large technology initiatives in distributed computing environments.
Strong executive leadership presence and experience managing C-Suite leadership in business and technology.
Experience managing expense and capital budgets in the range of $10’s of million and up is important.
Experience in directing large teams in project management and implementation of IT strategies, as well as experience in working with senior technology and business leaders.
Experience in cloud technologies with proven track record of migrating legacy on premise applications into the cloud is required.
Articulate and persuasive leader who can serve as an effective member of the senior management team and who is able to communicate to a broad range of technical and non-technical staff.
Collaborates and engages others by gathering multiple views and being open to diverse perspectives.
Results as well as detail oriented with excellent organizational skills while being engaging and collaborative.
Able to think both operationally and strategically, will have strong analytical skills and be able to process disparate data and information into a cohesive and responsive action plan.
The ability to gain acceptance and win the confidence and cooperation of business partners is critical.
Ability to influence others through professional persuasion and negotiation.
Creates a culture of motivation, positive energy and the ability to recognize, develop, and empower diverse talent.
Excellent written and verbal communication skills.  Ability to read, write, and interpret business and technical documents.
This position involves regular ambulating, sitting, hearing, and talking. May occasionally involve stooping, kneeling, or crouching. May involve close vision, color vision, depth perception, and focus adjustment.  Involve use of hands and fingers for typing on keyboard and using a mouse.  May be a need to move or lift items under 10 pounds.
Ability to effectively share technical information, communicate technical issues and solutions to all levels of business.
Able to juggle multiple projects – can identify primary and secondary objectives, prioritize time and communicate timeline to team members.
Ability and desire to take product/project ownership.
Ability to work a flexible schedule based on department and Company needs.

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