• Full Time
  • Anywhere

Website Cox Business

Role Summary
Consults with external customers to capture and document business requirements and processes to support the scoping, planning, design and development of remote patient monitoring solutions. Performs research and fact-finding to create business requirements for development of end-user software programs, operational procedures and support. Communicates these business requirements and processes and their implications to technical and non-technical team members to ensure that software applications developed accurately meet customer’s goals.  Business Analysts create system requirements, collaborating with the design teams to determine that application, database, & other system impacts based on the requirements. The Business Analyst works closely with other members of the product development and technical teams to ensure all requirements are addressed in the solution design.

Primary Responsibilities and Essential Functions
•    Create Business Requirements for software and/or hardware product development using the Business Process and Analysis (BPA) methodology as determined by the project sponsor
•    Collaborate with Business and Technology stakeholders to review and refine business requirements and use cases to ensure they are clear, concise and traceable; and to ensure business requirements will be satisfied by the appropriate teams / applications.
•    Identify project stakeholders, risks and benefits of alternate designs; document assumptions; assess project impact of system changes to users, internal and external customers
•    Develop program requirements, including process flows and use cases
•    Conduct program process flow reviews with project stakeholders and document consumers to ensure completeness and adherence to business requirements
•    Consult with external customers, cross-functional team members and external vendors to capture agreed-upon business objectives and processes to define system requirements
•    Update and map Business Requirements in the Requirements Traceability Matrix (RTM)
•    Review Architecture, Engineering and Application Development designs and QA / UAT test plans to ensure requirements are met and the RTM is updated as required
•    Develop test plans for software testing and debugging plans to ensure requirements are met
•    Proactively analyzes and documents healthcare solutions and clinical workflows
•    Identifies risks/pitfalls and articulates possible options
•    Knowledge of the business may be deep in one functional area with broad understanding of other functional areas.
•    Knowledge sharing and mentoring of lower level team members is customary
•    Sphere of relationship and influence is within team, with key stakeholders & with senior management
•    Lead requirements gathering meetings

•    5 or more years of experience as a Business Analyst or similar role with a commercial healthcare software company
•    Experienced practitioner of Agile Scrum and Kanban software development methods
•    3 or more years of experience required if candidate possesses a related advanced degree
•    Experienced practitioner of Agile Scrum and Kanban software development methods
•    Requires strong knowledge of commercial software product development, database and database design and software testing / Quality Assurance.
•    Excellent interpersonal, leadership, presentation, and collaborative skills to work effectively with teams throughout organization
•    BS/BA degree in related discipline strongly desired (i.e. Information Systems, Computer Science, Engineering, Health Information Systems etc.).
•    Experience in commercial healthcare software development


Who We Are

About Cox Communications

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We’re dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.

About Cox

We are the Cox family of businesses. We’ve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us.  Our primary divisions – Cox Communications and Cox Automotive – are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators.  We’re also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation.  We’re looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you’ll be going with us, and the common purpose that unites us at

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).  For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.   Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Primary Location: 6205-B Peachtree Dunwoody Rd, Atlanta, GA, US

Division: Cox Communications Inc

Job Level: Individual Contributor

Travel: No

Schedule: Full-time

Shift: Day Job

Requisition Number: 212604

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