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VP, Technology Product Development- Digital

Website Macy's Inc. Macy's

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The Vice President, Technology Product Development – Digital is a strategic senior
technology leader who is responsible for leading the technology strategy, design,
development, and operations for all digital commerce platforms for Macy’s and
Bloomingdales. This role is also critical in leading the efforts to modernize our
technology stack while lowering overall cost by leveraging cloud technologies and
platforms.
This leader should have a deep engineering and operational foundation in order to
effectively lead a team of leaders and their teams comprised primarily of on-shore and
off-shore engineers. They must also have experience in leading modern technology
delivery at scale in both modern stack and legacy systems as well as experience
leading digital transformation efforts in retail or adjacent industries. The leader will also
need to attract, develop, and grow the capabilities of a large team who manages both
on-shore and off-shore colleagues/contractors in multiple roles to ensure we build the
next generation of technology product engineering talent needed for our business.
Given the breadth and depth of responsibilities, this leader should have a track record of
building trust with stakeholders and leading at an enterprise level. This highly visible
role requires extensive collaboration and partnership across multiple stake holders and
executives including Macy’s Chief Customer & Digital Officer, Bloomingdales SVP
Customer and Revenue Growth, Technology Executive Leadership, Digital Strategy
teams, Product teams, UX teams, and external 3rd party vendors.

 

What you will do:
• Lead the digital technology strategy while collaborating closely with senior
leadership on prioritization and future roadmap
• Drive technical direction and delivery execution, ensuring engineering excellence
across teams in coding practices, continuous integration, automated testing, etc.
• Optimize the use of cloud services and other resources to maximize ROI.
• Create and maintain an environment that drives innovation and challenges the
team to explore and experiment with new ideas and technologies to grow the
business
• Develop team members who are business-savvy tech leaders and engineers
Skills you will need
• Technology Leadership: Lead and inspire a high-performing engineering team
responsible for building and maintaining the digital commerce platforms (website
and mobile apps) using modern, cloud native technologies.
• Strategic Partnership: Partner with the Digital Product and UX teams to deliver
digital experiences that drive customer engagement, sales, and loyalty.
• Agile Product Delivery: Champion an agile product operating model, working
with product management and scrum teams to continuously deliver customercentric features and enhancements.
• Platform Management: Ensure the e-commerce platforms operate with high
availability, scalability, and security, leveraging GCP for cloud-native solutions
and infrastructure.
• Innovation & Optimization: Stay ahead of industry trends and emerging
technologies to continuously improve the customer experience, increase site
performance, and optimize for mobile-first experiences.
• Cross-functional Collaboration: Ability to influence and collaborate with
stakeholders across business, marketing, operations, and customer service to
ensure alignment on goals, timelines, and delivery expectations. Can
communicate complex messages and highly technical information to all levels
through storytelling and presentations as well as written and verbal
communication.
• Financial Management: Oversee the financial management of technology
spend, ensuring cost-effective solutions and budgeting accuracy while driving
alignment with business goals.
• Technical Governance: Uphold best practices for software development, quality
assurance, and operational excellence to ensure technology investments are
maximized and deliver business value.
• Team Leadership: Attract and retain talent; drive performance through people
engagement; cultivating an environment which supports growth, continual
feedback, and inclusion.
Who you are:
• Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy’s
aspires to achieve every day in every way.
• 15+ years of experience in software engineering; 10+ years of progressively
increased responsibility leading and managing engineering teams & leaders.
• Brave and courageous leader who possesses a challenger mindset. Someone
who is willing to challenge the status quo, reset expectations, and work in a state
of continuous improvement, constantly looking for ways to improve processes
and drive new solutions and out-of-the-box ideas.
• Leader who embraces change and can effectively lead others through it.
• Curious with a desire to continuously learn about the business and explore
solutions that could enhance the customer experience and company growth

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To apply for this job email your details to mavion.fleming@macys.com


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